Simplify Your Payment Processing with Ctel: Tailored Solutions for Surgical and Specialist Practices
Simplify Your Payment Processing with Ctel: Tailored Solutions for Surgical and Specialist Practices
As a practice manager, you’re responsible for ensuring your practice operates smoothly, from managing finances to overseeing payment processing.
However, outdated, inefficient or manual entry payment systems can create significant challenges for your administrative team. At Ctel, we understand the unique demands of surgical and specialist practices, and we’re here to help you simplify your payment processes.
Our goal is to take the work out of payment processing, allowing you to focus on running a successful and efficient practice.
The Challenges You’re Facing
With many surgeries now having a gap payable, or being charged privately, the burden on your administrative staff has grown.
The current process often involves:
- Manual Payment Processing: Your staff are handling numerous phone calls and manually entering card details into EFTPOS machines, often during face to face consultation sessions.
- Unpredictable Workflows: Payments can come in at any time, disrupting the flow of work and adding pressure to an already busy practice.
- High Merchant Fees: As more patients opt to pay by card, your practice absorbs merchant fees, impacting your bottom line.
Our Solution:
Payment solutions tailored to the specific needs of surgical and specialist practices.
How Ctel Can Help
Ctel specialises in providing payment solutions tailored to the specific needs of surgical and specialist practices. Our comprehensive range of payment solutions, streamline your processes and ensure your practice runs efficiently
We begin with a detailed audit of your current payment processes, identifying areas for improvement and tailoring solutions to suit your practice’s unique needs.
From the initial consultation to full implementation, we work closely with you to recommend the best payment solutions, whether it’s online payments, EFTPOS terminals, or direct debit options.
We provide hands-on support during the onboarding process, ensuring your staff are fully trained and confident in using the new systems.
We handle the complete setup, from integrating payment pages and links on invoices to ensuring Informed Financial Consent (IFC) is clearly communicated to your patients.
We manage all negotiations to secure the lowest possible merchant fees for your practice, helping you minimise costs and improve profitability.
Where possible, we work with your practice management software provider to integrate our payment solutions, further simplifying your administrative workflows.
Why Choose Ctel?
- Expertise in Health Payments: We know the health payments landscape inside out. When you explain your current processes to us, you can trust that we understand and can offer practical, effective improvements.
- No Ongoing Terminal Fees: Our EFTPOS terminals are purchased outright, so you don’t have to worry about ongoing rental costs.
- Convenient for Patients: Our solutions make it easy for your patients to pay at their convenience, reducing the number of calls your staff needs to handle.
Is This Solution Right for Your Practice?
- Do you have two or more tenant doctors that you invoice?
- Are you seeking an automated way to ensure timely payments?
- Do you use accounting software to manage invoices and reconcile your bank account?
Ready to Optimise Your Payment Systems?
Book a 30-minute discovery call with our team today, and let’s discuss how we can transform your practice’s payment processing. During this call, we’ll conduct a payments audit and provide a comprehensive solution tailored to your needs.
At Ctel, we’re committed to helping surgical and specialist practices like yours streamline payment processes, reduce administrative burdens, and improve financial outcomes. With our expertise and comprehensive solutions, you’ll have the peace of mind that your payments are handled efficiently and effectively.
Take control of your practice’s payment systems today—schedule your discovery call now!
© 2024 Ctel Group
CONTACT US
- Level 1, Unit 4, 4 - 6 Kingsway, Cronulla, NSW, 2230
- 1300 55 2835 (+61 2 9556 1498)
- info@ctel.com.au
QUICK LINKS
- PRIVACY POLICY
- TERMS AND CONDITIONS